We understand the need for protecting a user's privacy. Therefore, we adhere to the highest standards of securing all transactions and customer information privacy. Please read below about our data/information collection and sharing practices.
Collection of Personal and Other Information.
When a patient comes to our site and intently fills up the form to share details of his/ her health conditions, we store the information safely to ensure an efficient, smooth and personalized experience.
This agreement allows us to provide services and features to customize the website to make the experience more personalized, safer and easier. Hence, we collect personal information we deem necessary.
In general, you can browse the website without telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us anymore. We will protect the data provided. Wherever applicable, we indicate which fields are required to be filled and which ones are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website.
We may automatically track certain information about you based upon user behavior. We use this information to do internal research on our users' demographics and interests to better understand, protect and serve our users. This information is compiled and analyzed on an aggregate basis. We use data collection devices such as 'cookies' on certain pages of the website to help analyze our web page flow, measure page effectiveness, and promote trust and safety.
During a transaction, we collect some additional information- such as a billing address, a credit/debit card number, and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. If you send us details of personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.
Your Consent or User Consent
Prominent Disclosure for App
B9 Care app needs certain permissions to connect with our expert doctors. This will help us to serve you better. Please allow access for following permissions
Camera, Audio and Video
1. To Do audio and video Consultation with our expert doctors
2. To upload required documents while booking lab tests
1. To show doctors near your location
Files and media
1. To upload records from gallery
2. To view your vaccination and test records
1. To store/access your vaccination/ test records in your phone
Phone , Microphone
1. To call our health expert and connect with our expert doctors
1. To auto read OTP to login into B9 Care Website.